Testimonials

Hear it from our clients!

We are very proud of the reputation we have built among our customers and friends as a reliable, ethical restoration company. We always put our customers first, and will continue to deliver high quality services 24/7!


Good job on restoring my house from water damage that occur on Truckee river flooding. Very happy thanks!

— Anna M.

Eric and Phil were here to do a severe water restoration…and did a fantastic job. They are the best workers I have ever had for any type of work. They are very hard and fast workers and we were very impressed with the work and with them…..They don’t make a mess of things and when through with the work had everything put back the way it was without any dirt left behind. Very impressed with these two. Would highly recommend them and the company to everyone. You go guys.!!! PS Jeff is a great guy too. All of them were very knowledgeable and respectful. Thanks guys.

— Kay & Carol

So far the best water damage restoration service in Reno/Sparks area. They did beautiful job on restoring my kitchen when it got flooded. Quick response, pleasant communication–that is what I expect when such a devastating incident happens. Thx.

— Oksana S.

Thank you guys for repairing my master bedroom bath water damage leak. Fast response and professional team, will definitely do business with your restoration company again!

— Joe M.

My mother in law had pipes break in her home and caused some damage to her kitchen and living room. Your company was called immediately and they responded very quickly. I was very impressed with your personnel. They came in, took charge and had everyone doing their job and they were done within 5 days. To me they were all very hard and honest workers, a trait very difficult to find today in the business world. Again I want to thank you for the promptness and great work your company has done for my mother in law.

— Steven B.

Nevada Water and Fire Restoration did an excellent job of taking care of water damage which happened on Thanksgiving Day. Our water heater burst and flooded our newly remodeled daylight basement. Having water damage in our home for the second time in 6 months and it occurring during the holidays was very stressful. Jeff and his crew made sure that all the work was completed on time and the work was excellent! They were the most professional, considerate and kind individuals we have had the pleasure of working with. Thank you!

— Dennis M.

I’m a Broker, Realtor and Property Manager in the Reno and Sparks area in Northern Nevada. We’ve used Nevada Water and Fire Restoration (NWFR) on at least three projects the past year where there was a major water loss/mold/or pet smells where we needed the services of NWFR. With every project, this company had always been professional, had good communication, met target deadlines (except storm delays), and provided detailed reports and invoicing in a timely manner. This is all critical in my industry! One project in particular, we had a crawl space that kept filling up with water and had developed mold. NWFR was hired for mold remediation and ended up needing to drain the crawl space several times. The project was a frustrating one for a contractor as rain would wash in more water unexpectedly before NWFR could finish their project in the crawl space. But they were persistent coming in during the storm breaks and did a amazing job at cleaning up the crawl space and making it safe again. There had been three other companies we used before NWFR and they all failed in comparison to this company. They now have a customer for life from me and my office.

— Erika L.

Work done professionally. Honest, reliable, respectful and friendly service. Before- and after- photos of work were provided to home owner. Highly recommended.

— Aimee B.

Response time: immediate. Quality of work and service: exceptional, down to the smallest detail. Price: very fair. I will not hesitate to recommend them to even the pickiest of my friends and family.

— M.W.

I had a situation at our home which required this WONDERFUL company to help and we are so very happy with the work they did! I highly recommend this company if anyone has a situation at your home or office…Nevada Water and Fire…thank you!

— K.R.

We had water damage in our home Nevada Water and Restoration did a great job taking care of the damage. Everyone we had contact with from this company were friendly, kept us informed and would definitely recommend.

— Lynda S.

Unfortunately, a family member was in need of a dirt cleanup that needed to be taken care of quickly and thoroughly. We found Nevada Water & Fire Restoration on yelp using the Yelp phone app and I called Nevada Water & Fire Restoration right away from the scene. Daniel answered the phone and talked me through the process and was very professional and thoughtful. I ended up talking to Mathew several times over the next two days and he was always professional, kind, and even took extra steps to help me find a contractor to do the follow-up construction work when I mentioned that the several I called were either very busy or were not interested in the type of job. Mathew was the Crew Manager who came out to give an estimate. He came back the next day and did the work himself. He even went so far as to meet me back at the site on a third day when the contractor came to explain the construction work that needed to be done.

I’ll also mention that I did call a second company right after first talking to Nevada Water & Fire Restoration to compare price and process. After hanging up with the second company, I had no doubt that I would be working with Nevada Water & Fire Restoration and that I would be in good hands. I couldn’t have asked for a more professional, thorough, and kind people during a difficult situation.

— Daniel

These guys are just GREAT. Water damage accrued at my family’s house in Incline Village, I was there at the time. A broken pipe resulted a severe leak that became a major water damage in the kitchen and the living room. We called the Nevada Water & Fire Restoration guys, they arrived shortly after. They had to do a lot of water extraction in the living room area and were able to dry the wet carpet and wet walls in less than two days!! They’ve used fans and large dehumidifiers. They were really kind and polite and felt like they knew exactly what they were doing. I really hope that’s the last time I have to see them, but if you need someone serious and well priced that does the work well – don’t hesitate to contact Nevada Water and Fire damage.

— Casey S.

I recently had water damage in my master bathroom. I called water damage recovery and Katya responded promptly and gave me a fair estimate. Her crew did the job quickly and cleanly. I was very satisfied with their work.

— Ala B.

Great service!!!! I appreciate the quick response and consultation/evaluation of our recent water damage due to the storm. Thank you, Jeff!!! I highly recommend this company.

— Shari

We closed on our house and discovered a significant water leak the next day in a closet and a prior water leak in the pantry and laundry room. I called Nevada Fire and Water Restoration and they were able to come out the same day to assess the problem. I felt they were straightforward and honest with me. They even gave me some advice on another issue. I highly recommend Nevada Fire and Water Restoration.

— Andrea

We’ve had quite good experience with this restoration company. They came to our 3rd floor walk-up condo after we had a nasty dishwasher machine leak that soaked our whole wood floor, and dishwasher insert area. They brought in their drying process fans and other restoration equipment, ran them for a few days then came back and removed them and the kitchen start looking like brand new, especially the wood floor. Special thanks to the cleaning team that did the job, very pleasant and hard working pick-up crew.

— John M.

Day Or Night Emergency Cleanup